Please click here to view our return and refund policy.
Contact us at info@laexjules.com with your order number and reason to initiate a return.
Shipping fees are non-refundable, and the cost of return shipping is the responsibility of the customer.
Refunds may take up to 3-7 business days to process, depending on your payment method and bank processing times.
Exchanges are possible if the bag is returned in its original condition within 2 weeks of the shipping date. Please note that the customer is responsible for all shipping costs and any price difference if the desired style is more expensivensive.
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